CONTACT US
When we say we're always here to help, we mean it.
If you have any question or comment, please let us know in one of the following ways.
Contact us via email at
contact@cloudbaby.us
Visit us
3393 Peachtree Rd Atlanta, Georgia 30326
FAQ
FAQ – Frequently Asked Questions
1. What materials are CLÖUD BABY products made from?
Our clothing is made from 95% bamboo viscose + 5% spandex, making it ultra-soft, breathable, and perfect for sensitive skin.
2. How do I wash CLÖUD BABY products?
We recommend machine wash cold, gentle cycle, and air drying when possible to preserve softness. Avoid bleach and fabric softeners.
3. How long does shipping take?
All orders are processed within1–3 business days. Standard shipping usually takes3–7 business dayswithin the U.S.
4. Do you ship internationally?
Currently, we only ship within theUnited Statesbut plan to expand soon!
5. Can I edit or cancel my order?
We begin preparing your order immediately. Please contact us at contact@cloudbaby.us within2 hoursof purchase for modifications.
6. What sizes do you offer?
Our products range fromnewborn (0-3 months) to toddler sizes (4T).
7. Is your bamboo fabric eco-friendly?
Yes! Bamboo grows fast, requires no pesticides, and uses less water. It’s a sustainable, baby-safe choice..
8. My baby has allergies. Is your fabric safe?
Absolutely. Bamboo viscose is naturally hypoallergenic, ideal for sensitive or allergy-prone skin.
9. I received a gift. Can I return it?
Yes, with a valid order number and within the return window. Refunds will be processed to the original payment method.
10. Still need help?
Reach out to us at contact@cloudbaby.us. We’re here for you